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Interview with Social Media Citizen: Chris Hall


ChrisHall Chris Hall is the head ‘Bell Ringer’ at Cow Bell, the digital marketing agency in UK which is predominantly focusing on social media, and how it integrates into an organisation’s overall marketing plan. Chris’s aim is to ‘rethink marketing in the digital age’ , to educate and inform whilst developing clear strategies that bring results. You can follow Chris on Twitter – (@Chris_Hall1)

G: How and why did you get into social media business?

C: I have always been in communications across the on and offline worlds and at the beginning of 2009 I started to feel and see the impact that Twitter was having around me. Although it’s impact was relatively small, as a marketer I just felt I had to get inside it and see for myself what it was all about. From that day in January I spent focussed on listening and understanding rather than too much direct engagement. I quickly saw the power and potential of social media as a communications tool and from that started to integrate it into my working day.

G: What is it like to be a real Social Media Citizen?

C: The reason so many are using the social networks are exactly that – to be ‘social’ and to ‘network’ – whether that’s personal or business. It feels like the right place to be for all those reasons, but it must be controlled and managed. I’m sure we’ve all suffered from those times where we realised we’ve been in too long and there’s our jobs to be done. I like to wake up and engage with my friends/followers and then as and when time allows across the day. I like to think of social media as my coffee break or water cooler sometimes. Being social and making connections are what I love to do. It was an easy transition (if at all).

G: What are your favourite social media hang out sites?

C: Twitter (Tweetdeck) is my favourite because of its immediacy. I can hold conversation and listen to what’s going on right now. It also in some ways can manage time too. I can decide after DM’s or replies whether to take the conversation to another place like telephone or Skype.

G: How are you keeping up-to-date with social media environment ?

C: For me it’s about a trusted network (something everyone should have) of Twitter followers and then also my invaluable RSS links. My top sites include:

My days include time in Tweetdeck, Social Mention, Google Reader and visits to LinkedIn and Facebook.

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