Tom H. C. Anderson is the founder and managing partner of Anderson Analytics, a full-service market research consultancy that takes a “next generation” approach to research by fusing advanced analytics and traditional methodologies with leading edge technologies. Named the “Uncrowned Father of Web 3.0 Market Research” (Research Business Report, 2009), Tom is also a prominent blogger, recognized authority on social media, and the founder of Next Gen Market Research (NGMR), one of the most active networking groups for market researchers on the Web. Tom served as the elected U.S. representative to ESOMAR in 2010, an international professional association for market researchers and is chairman of the Foundation for Transparency in Offshoring (FTO). You can follow Tom on Twitter , Linkedin or Facebook.  Read the full story

Robyn Tippins is a community manager at ReadWriteWeb with 15 years online marketing experience. Robyn is an  author of Community 101 book. She has blogged for blog networks and corporations, podcasted for small and large businesses, advised social networking sites, and worked with Fortune 500 companies, including Yahoo!, Intel, MTV, ATT, Fleishman Hillard, Behr Paints, Current TV and Get Satisfaction. You can follow Robyn on Twitter,  Linkedin or Facebook.

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Richard Sedley is the Director of Customer Engagement unit at cScape, an experienced digital agency that delivers highly successful solutions for the clients like Microsoft, Sony, Barclays and Peugeot. Richard is also the Course Director for Social Media at the Chartered Institute of Marketing. He is the co-author of “Winners and Losers in a troubled economy” and blogs at Loopstatic.You can follow Richard on Twitter or Linkedin. Read the full story